Amplify defines three types of users:
- Volunteer
- Administrator
- Data Managers
The Volunteer roll is able to access Campaigns for Organizations that they been given access to by an Organization's Administrator. Volunteers can use the canvassing, phonebanking and texting tools for the campaigns they are assigned. An Organization can have as many Volunteers as they like.
The Administrator roll assigns rolls for an Organization and creates and manages Campaigns. The Administrator can also add phone numbers and activate texting and phone services to the account.
- Administrators can be assigned the roll of Data Manager. They can also assign the roll of Data Manager for a campaign which Organization has control.
Data Managers can access survey results, filter IDs and import and export survey and contact data.
The same user can be a Volunteer, Administrator and Data Manager depending on which Organization they are logged in to. The same user can be Administrator for Organization A can be a Volunteer for Organization B and be a Data Manger for Organization C. The user access will reflect their roll in the Organisation they are logged into.
An Organization can create as many Campaigns as they like. A single Campaign can have a Phonebank, Text and/or Canvass activity set up by an Administrator and multiple Data Managers and multiple volunteers.